Deadline Date
- December 6, 2024
Job Objective(s)
- Introduce, define and develop a combination of operating processes, management systems, business structure and culture that gives the Bank the capacity to deliver on its values.
- Responsible for generating activities that will help better team performance.
Duties & Responsibilities
- Responsible for ensuring that quality staff are recruited, motivated, trained and retained in the branch, and ultimately, in the Bank.
- Develop a marketing plan that will increase market share / penetration. Incumbent is expected to increase the business of the Branch by increasing the number of new accounts and developing new business areas.
- Review the marketing plan of the branch and prepare target market study covering the industries / markets defined to serve
- Prepare written call reports in format determined by management and periodically follow up “close” sales
- Ensure adequate adherence to Credit policies, processes and procedures
- Foster involvement in the ‘team’ concept by listening, sharing ideals and information in the interest of the Bank
- Ensure customer facilities applications are thoroughly appraised, review all applications, and make appropriate recommendations / decisions
- Conduct collateral inspections and appraisals. Assemble and process files and forward processed applications to management with recommendations
- Monitor and initiate recovery action on non-performing loans
- Identify needs of accounts holders / customers and buyer values and proactively seek to provide products / services to meet identified needs
- Ensure new accounts are adequately coded to ensure proper MIS classification
- Provide regular reports / updates for management attention
- Provides leadership, coaching, training/development and supervision to all members of its team.
- Participate in all marketing plans and strategy development initiatives for the Branch that will increase the market share/market penetration of the Branch.
- Ensure prompt response to internal correspondences i.e. memos/mails from within the Bank requiring your attention and/or response.
- Support other marketing and non-marketing staff junior to you through on-the-job coaching, in-house training and development and account management support.
- Any other duties as assigned by Supervisor
Key Competency List Knowledge
- Knowledge of the basic profit goals of the Bank for the purpose of integrating them with individual and branch marketing goals and objectives.
- Maturity, confidence (complimented by humility), Poise and presence, sense of humor and emotional stability
- Knowledge and understanding of the approach used in identifying basic needs and priorities of customers, and the ability to match the Bank’s products with those needs
- Excellent marketing /selling and negotiation skills
- Interpersonal skills
- Knowledge of basic banking operations and processes / product knowledge.
- Versatile with Banking regulations
