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Privacy/Cookie Statement

We take your privacy seriously and only process your personal information to make your banking experience better. In accordance with NDPR (2019) and NDPA (2023), continuing to use this platform indicates your consent to the processing of your personal data by Fidelity Bank Plc, its subsidiaries and third-party processors as detailed in our Privacy Policy.

Our website also uses cookies to enhance your experience while you are here, We also use cookie to personalize your journey on our website. Click on ‘Cookie Setting’ to specify your preference. For more details about the cookies we use, read our cookie policy.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Click Here to read more about our privacy policy.

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Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

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    The website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time.
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    session
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    Used for remembering users’ consent preferences to be respected on subsequent site visits. It does not collect or store personal information about visitors to the site.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

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    The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.
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    never
  • Description
    YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
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    never
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    YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
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    session
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    The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player.
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    session
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    The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video.
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    session
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    The yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos.
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Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

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    Google Analytics sets these cookie to store and count page views, store a unique user ID.

    Google Analytics sets these cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

    Also to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.

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  • Duration
    6 months
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    CONSENT - YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.

    YSC - Youtube sets this cookie to track the views of embedded videos on Youtube pages.

    VISITOR_INFO1_LIVE - YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.

    VISITOR_PRIVACY_METADATA - YouTube sets this cookie to store the user's cookie consent state for the current domain.

    yt-remote-device-id - YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.

    yt.innertube::requests - YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

    yt.innertube::nextId - YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

    yt-remote-connected-devices - YouTube sets this cookie to store the user's video preferences using embedded YouTube videos.

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    Netcore
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    session
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    Following code is required to be present on your website to enable Web Push and  Web Activity Tracking on Netcore Platform

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    1 year 1 month 4 days
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    Google Analytics sets this cookie to store and count page views.
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    1 year 1 month 4 days
  • Description
    Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
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  • Duration
    3 months
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    Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
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  • Duration
    1 day
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    Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

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Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

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  • Duration
    session
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    Youtube sets this cookie to track the views of embedded videos on Youtube pages.
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  • Duration
    6 months
  • Description
    YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
  • Cookie
    VISITOR_PRIVACY_METADATA
  • Duration
    6 months
  • Description
    YouTube sets this cookie to store the user's cookie consent state for the current domain.
  • Cookie
    yt.innertube::nextId
  • Duration
    never
  • Description
    YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
  • Cookie
    yt.innertube::requests
  • Duration
    never
  • Description
    YouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
  • Cookie
    ck
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    session
  • Description
    The ck cookie is set by AddThis to help in knowing about the users that visit their webpages.
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    test_cookie
  • Duration
    15 minutes
  • Description
    doubleclick.net sets this cookie to determine if the user's browser supports cookies.

Other cookies are those that are being identified and have not been classified into any category as yet.

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    1 minute
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    1 hour
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    No description available.
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    1 year 1 month 4 days
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    No description available.
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    10 days
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    1 day
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    1 day
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