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Dormant Account Reactivation

Reactivate Your Account Today

and enjoy a seamless banking experience

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View Dormant Account
It has been months since you used your Fidelity account, did you think we would not notice?

Reactivate your account today and enjoy a seamless banking experience.

For Individual Accounts, click Here to proceed.

For Corporate Accounts, click Here to download Data Protection Form, upload duly signed with Board Resolution below
Step 1
Enter and upload requested details below and submit.
Step 2

Boom!

Request will be processed with 24 hours

Submitter’s Details

This field is for validation purposes and should be left unchanged.
Full Name(Required)

Please upload the following documents:

  • - Signed Written Instruction (Board Resolution)
  • - Signed Data Protection Form. Download Here
  • - NIN of all signatories, directors, and shareholders (Merge document if more than one)
  • - Recent Utility Bill (Accepted Utility Bills: Water, Electricity, Waste Management bills not older than 6 months)
Drop files here or
Accepted file types: jpg, jpeg, png, pdf, Max. file size: 8 MB, Max. files: 4.
    Consent(Required)

    Enjoy seamless banking at your convenience

    Download the Fidelity Online Mobile Banking App to transact on the go!

    No Data, No Queues, No Worries!

    Dial *770# to buy airtime, request a loan, transfer funds and pay bills.

    DIAL NOW

    Account Numbers Above 10 Years

    How to Reactivate a Dormant Account

    How to Reactivate Your Fidelity Account With Your App

    Register or log on to your Fidelity online banking app
    Step 1
    Select the account you wish to activate
    Step 2
    Select Account Maintenance and select Reactivation
    Step 3
    Input customer details and BVN

    Step 4
    Input OTP
    Step 5
    Accept indemnity clause
    Step 6
    Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
    Step 7

    Boom!

    Account will be reactivated within 48 hours

    Download The Fidelity Online Banking App

    fidelity mobile banking

    How to reactivate your Fidelity account on the Web

    Register or log on to online.fidelitybank.ng
    Step 1
    Click on Do More
    Step 2
    Select “Account Maintenance”
    Step 3
    Select “Account Reactivation”
    Step 4
    Input answer to your Secret Question
    Step 5
    Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
    Step 6
    Input BVN
    Step 7
    Input OTP
    Step 8

    Boom!

    You’ve successfully logged your reactivation request. Your document will be reviewed within 48 hours
    fidelity online banking
    Get Started

    Transact with us by sending money, paying bills, buying airtime and more.

    How to Transact

    Transact with 770#

    DIAL NOW
    fidelity bank Personal Banking 770

    Via the Online Banking App.

    Download Now

    fidelity mobile banking

    Chat with Ivy to make a Transaction on 0903 000 0302.

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    Fidelity Bank IVY