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Reactivate Your Account Today

and enjoy a seamless banking experience

It has been months since you used your Fidelity account, did you think we would not notice?

Reactivate your account today and enjoy a seamless banking experience.

Print, fill and sign the downloaded form.
Step 2
Enter your details below, upload the filled and signed form, NIN document and Utility bill. Then click Submit.
Step 3

Boom!

Account will be reactivated within 48 hours
Full Name(Required)
Accepted file types: jpg, jpeg, png, pdf, Max. file size: 2 MB.
Accepted file types: jpg, jpeg, png, pdf, Max. file size: 2 MB.
Accepted file types: jpg, jpeg, png, pdf, Max. file size: 2 MB.
Accepted Utility Bills: Water, Electricity, Waste Management bills not older than 6 months
This field is for validation purposes and should be left unchanged.

Enjoy seamless banking at your convenience

Download the Fidelity Online Mobile Banking App to transact on the go!

No Data, No Queues, No Worries!

Dial *770# to buy airtime, request a loan, transfer funds and pay bills.

Account Numbers Above 10 Years

How to Reactivate a Dormant Account

How to Reactivate Your Fidelity Account With Your App

Register or log on to your Fidelity online banking app
Step 1
Select the account you wish to activate
Step 2
Select Account Maintenance and select Reactivation
Step 3
Input customer details and BVN

Step 4
Input OTP
Step 5
Accept indemnity clause
Step 6
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 7

Boom!

Account will be reactivated within 48 hours

Download The Fidelity Online Banking App

fidelity mobile banking

How to reactivate your Fidelity account on the Web

Register or log on to online.fidelitybank.ng
Step 1
Click on Do More
Step 2
Select “Account Maintenance”
Step 3
Select “Account Reactivation”
Step 4
Input answer to your Secret Question
Step 5
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 6
Input BVN
Step 7
Input OTP
Step 8

Boom!

You’ve successfully logged your reactivation request. Your document will be reviewed within 48 hours

Transact with us by sending money, paying bills, buying airtime and more.

How to Transact

Transact with 770#

fidelity bank Personal Banking 770

Via the Online Banking App.

Download Now

fidelity mobile banking

Chat with Ivy to make a Transaction on 0903 000 0302.

Fidelity Bank IVY