Fidelity Virtual Card
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Fidelity Virtual Card
Fidelity Virtual Card is a secure and flexible alternative to physical payment cards. The virtual card can be used to shop online (locally and internationally), pay bills and subscriptions etc.
How to Request for Fidelity Virtual Card
Log on to our mobile app
Go to function (The three bar at the top left)
Click on Cards > Virtual cards > Input PIN or Token (From token app)
Click on Create card > Open a new account or Use an existing account
Select account > Purpose > Name on card
Click on Create card
Card PAN will be generated with expiry date and CVV.
How to Activate Fidelity Virtual Card
Log on to our mobile app
Go to function (The three bar at the top left)
Click on Cards > Virtual cards
Click on Manage virtual cards
Click Change PIN
Virtual card is activated
Frequently Asked Questions
Virtual cards can be generated via mobile app or online platforms. You don’t need to visit our branch.
WEB only
N200,000
$20 monthly
Using your Card abroad?
If you plan to use any of your Fidelity cards abroad, let us know 24hrs in advance.
contact us: True.serve@fidelitybankng.azurewebsites.net
Lost / Stolen Cards
If your Debit/Credit Card is lost or stolen, please contact us
immediately via Fidelity Trueserve on: 0700FIDELITY, +234 1 4485252
email us: true.serve@fidelitybankng.azurewebsites.net or go to the nearest Fidelity
Bank branch.